Buffalo Infertility and IVF Associates
Front Office Staff

Amanda
Name Amanda
Position Front Office Supervisor/Surgical Coordinator
Team Front Office
How You Help Patients In Your Job Assisting patient to schedule procedures and assist patients with questions and problems
With Buffalo IVF Since 2017
Hometown Buffalo, NY
Best place to eat in WNY Melting Pot
What do you enjoy doing outside of work? Movies and dinner
What is your favorite part of being a member of the Buffalo IVF Team? Helping patients and making someone’s day better
Besides helping them get pregnant, what is one thing you wish you could give your patients? Pure daily happiness
Mikya
Name Mikya
Position Medical Secretary/Phlebotomist
Team Front Office
How You Help Patients In Your Job I make sure that everyone is well taken care of. I greet everyone with a positive energy and attitude and provide the most convenient appointment possible for the patient.
With Buffalo IVF Since 2017
Hometown Buffalo, NY
Best place to eat in WNY Panos
What do you enjoy doing outside of work? Read, modeling, dance (ballet class)
What is your favorite part of being a member of the Buffalo IVF Team? Working with people and hearing their different stories
Besides helping them get pregnant, what is one thing you wish you could give your patients? A hug. Sometimes it is needed.
Janet
Name Janet
Position IVF Manager
Team Front Office
How You Help Patients In Your Job Verify patients infertility coverage, Provide patients with information on IVF fees and financing options, All IVF billing inquiries
With Buffalo IVF Since 1999
Hometown Kenmore, NY
Best place to eat in WNY Western Door
What do you enjoy doing outside of work? Socializing with family and friends, Boating and swimming at our family cottage.
What is your favorite part of being a member of the Buffalo IVF Team? Helping couples grow their family
Besides helping them get pregnant, what is one thing you wish you could give your patients? A positive experience here at Buffalo IVF
Barbara
Name Barbara
Position Medical Biller
Team Front Office
How You Help Patients In Your Job Assist with helping them understand their insurance coverage and benefits to which they are entitled to, along with any necessary pre-authorizations.
With Buffalo IVF Since 2003
Hometown Depew
Best place to eat in WNY Moe's
What do you enjoy doing outside of work? Sewing, reading, spending time with my grandson, dinners with friends and family
What is your favorite part of being a member of the Buffalo IVF Team? Sharing my medical insurance background with them and having them understand their insurance coverage in a creative way
Besides helping them get pregnant, what is one thing you wish you could give your patients? Help them get their claims paid and feel comfortable
Marilyn
Name Marilyn
Position Medical Secretary
Team Front Office
How You Help Patients In Your Job Helping with their concerns
With Buffalo IVF Since 2013
Hometown Buffalo
Best place to eat in WNY The Public House
What do you enjoy doing outside of work? Watching Buffalo Sabres hockey games, spending time with family and friends
What is your favorite part of being a member of the Buffalo IVF Team? The warm and dedicated doctors, nurses and staff
Besides helping them get pregnant, what is one thing you wish you could give your patients?
Michele
Name Michele
Position Medical Biller
Team Front Office
How You Help Patients In Your Job
With Buffalo IVF Since 1999
Hometown Buffalo, NY
Best place to eat in WNY Wasabi
What do you enjoy doing outside of work?
What is your favorite part of being a member of the Buffalo IVF Team? Friendships
Besides helping them get pregnant, what is one thing you wish you could give your patients? Patience
Tonia
Name Tonia
Position Medical Secretary
Team Front Office
How You Help Patients In Your Job Answer a lot of phones so I try to make them feel comfortable and get their questions and worries taken care of
With Buffalo IVF Since 2010
Hometown Tonawanda
Best place to eat in WNY Touch of Italy, Texas Roadhouse
What do you enjoy doing outside of work? Being with my son and husband
What is your favorite part of being a member of the Buffalo IVF Team? The relationships established and the people I have met
Besides helping them get pregnant, what is one thing you wish you could give your patients? Hope and confidence to ease their minds
Tonya
Name Tonya
Position Medical Secretary
Team Front Office
How You Help Patients In Your Job Be as positive as possible in each patients journey and answer any questions they may have
With Buffalo IVF Since 2016
Hometown Akron, NY
Best place to eat in WNY Pony’s in Middleport, Olacey’s in Batavia
What do you enjoy doing outside of work? Relaxing with friends and family, especially around a campfire
What is your favorite part of being a member of the Buffalo IVF Team? Getting to know patients and learning something new each time they come to the office
Besides helping them get pregnant, what is one thing you wish you could give your patients? Being positive
 
 

 Colleen

Manager

716-839-3057